All orders are shipped by me via J&T and PosLaju.
Please make sure that you are 1000% sure before placing your order and read the terms & conditions before proceeding.
All pre order items will be ship out 1-2 weeks after order closed. If you purchase any ready stock + pre order items together, item(s) will be ship out as a pre order.
You will received an email confirming that your order has been dispatched, kindly check your junk or spam folders.
GENERAL INFO
- Please ensure your shipping address, email address and phone number are all correct.
- If you have put an incorrect shipping address, you must email me immediately, before your order is dispatched so that I can change it.
- I cannot refund an order if it's been lost due to an incorrect address
RETURN AND REFUND POLICY
If 7 days have gone by since you received your item/s, unfortunately I can't offer you a refund or exchange.
- Return & refund apply to order with defective item, wrong item received, and/or missing item from the order.
- If the package was lost and/or damaged during shipping causing defective items to arrive as per courier irresponsibility, return and refund will not apply.
- If items are returned back to me, I'll have to ask for the shipping fee again.